They oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on strategic planning. They will also handle compensation and benefits, training and serve as a link between the organization’s management and its team members.
- Manage the recruitment process by posting job openings, screening resumes, conducting initial interviews, and assisting in the selection process.
- Collaborate with hiring managers to define staffing needs within an eCommerce industry for positions such as warehousing, customer support, graphic design, marketing, and others.
- Create and maintain onboarding/offboarding and training programs for new hires, hiring managers, and exiting employees, including exit interviews.
- Create and maintain an ongoing performance management program in conjunction with employee learning and development.
- Generate basic HR data and analytics to support company decision-making utilizing the company’s HRIS/PEO.
- Create a culture of diversity and inclusion by implementing policies and practices that support and value diversity.
- Help maintain and improve the company's culture through team events and activities.
- Work with third-party vendors to develop and administer employee benefits programs, including health insurance, retirement plans, and Paid Time Off (PTO) programs.
- Assist employees with HR-related inquiries and/or employee relations issues and provide documentation on company SOPs (Standard Operating Procedures).
- Oversee the HRIS/PEO and maintain accurate and up-to-date employee records, company policies and procedures, and onboarding/offboarding information.
- Provide coaching and counseling to employees and managers on HR-related matters.
- Ensure compliance with employment laws, providing support in adherence to the states where our employees are located.
- Native proficiency in English language (written and spoken).
- Bachelor’s degree in Human Resources, Psychology, or a related field.
- 3+ years of experience in an HR Generalist/HR business partner/HR manager role.
- 2+ years of experience managing/creating training curriculum for hiring managers.
- 2+ years experience in onboarding and offboarding employees.
- 2+ years experience using/managing HRIS/PEO software.
- 2+ years experience specifically in Recruitment/talent Acquisition.
- Ability to communicate efficiently with employees and management.
- Experience working with international teams with multi-cultural entities around the globe.
- Experience working in a start-up environment.
- Demonstrated ability to lead teams and motivate others with confidence and an executive presence.
- Excellent analytical, reasoning, and problem-solving skills.
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